RMA Options
You may only select one type of RMA (refund, repair or replacement) per RMA request. If you have one product you wish to return for a refund and another product from the same order that you wish to return for a replacement, you will need to submit two separate RMA requests.
RMA Refund
An RMA refund is a request for a refund of the purchase price. If the product you wish to return is defective, you may only request an RMA for replacement. All RMA refunds may be subject to a 15% restocking fee.
RMA Replacement
If you receive a defective item and would like to exchange it for a replacement of the same make and model, select RMA Replacement. Most of our products, unless otherwise specified, can be returned within 15 days of the original invoice date. Please note that all packing materials, manuals, diskettes, CDs, digital media, blank warranty cards and other accessories and/or documentation must be included in the original packaging, as provided by the manufacturer, for your return to be processed.
RMA Repair
If a product you have purchased has passed the 15 day return period and is no longer functioning as it should, you may request an RMA for repair. Please provide a detailed description of the problem(s) you are encountering, and whether you have previously discussed your issue with a TabletKiosk Customer Service representative.
Please fill out the form below as completely as possible. We usually will respond to your RMA Request within 24 hours.
Fields marked with a * are required.
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